Empower Your Student Qualification And Job Opportunity With Cisco Certification.

Cisco Certified Support Technician

Cisco, the worldwide leader in technology that powers the Internet, has partnered with Certiport to create the Cisco Certified Support Technician (CCST) certification program.

This program includes three certification exams designed to validate work-ready skills and knowledge to help learners find a job in the field of end user support, networking, and cybersecurity. Earning a Cisco Certified Support Technician certification showcases the learner’s skillset to employers, telling them they are ready to roll up their sleeves on day one.

The CCST IT Support, CCST Networking, and CCST Cybersecurity exams were created by a team of subject-matter experts from diverse careers and industries (including Cisco employees, networking and cybersecurity professionals, hiring managers, professors, teachers, and the experts at Certiport) to ensure these certifications effectively bridge the gap between education and the skills and knowledge needed to succeed in the workplace. It helps prepare learners for high-demand roles in tech support, networking, and cybersecurity, including analysts, auditors, support specialists, and technicians.

Learners that earn the Cisco Certified Support Technician certifications are expected to have the required knowledge and work-ready skills necessary to launch a career in IT support, networking, and cybersecurity, through at least 150 hours of instruction. The Cisco Certified Support Technician program comprises these certifications: Cisco Certified Support Technician IT Support, Cisco Certified Support Technician Networking and Cisco Certified Support Technician Cybersecurity.

Ready to start with the Cisco Certified Support Technician certification exams? Visit our Get Started with Cisco page today to learn how to get started as a testing center or how to schedule an individual exam.

Want to share the Cisco Certified Support Technician program with your colleagues? View or download the Cisco Certified Support Technician overview datasheet, for an easy-to-share PDF.

Want to try a demo version of one of the Cisco Certified Support Technician exams?  Click on the links below:

CCST IT Support

CCST Networking

CCST Cybersecurity

 

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Pathway to certification success

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The pathway to certification success

Preparing your students for certification is a big responsibility, so let Certiport make your job easier and more effective with specially-selected course materials and practice tests.

Watch this brief video to see how learning products can work for you.

Help your students prepare for the Cisco Certified Support Technician exams

Certiport has partnered with many curriculum providers to provide learning materials for the Cisco Certified Support Technician certifications in networking and cybersecurity. By working with high quality curriculum producers, Certiport can help supplement the learner experience in the classroom. We currently have learning materials available through our partners LearnKey and Networking Academy, with more options coming soon. Be sure to check back for new learning products or reach out directly to your Certiport Representative.

Cisco Networking Academy is one of the longest-standing IT skills-to-jobs programs in the world and partners with educational institutions across the globe. The program provides proven, practice-oriented IT courses through interactive, fun learning experiences designed for student engagement.

  • Ready-made curriculum and teaching tools for educators, plus resources and training to keep your knowledge current as industry evolves
  • Cisco Packet Tracer simulation software for practice anytime, anywhere at no cost
  • Courses align to industry-recognized certifications and prepare learners with transferable, vendor-neutral, job-ready skills
  • Delivered through an online teaching & learning platform 

LearnKey video courseware enhances the learning experience and increases certification exam success. It provides self-paced on-demand modular learning material for the CCST certification program. These expert learning solutions are easy to use and interactive, designed to help prepare students for learning and certification success.

  • Video-based e-learning courseware
  • Interactive labs
  • Prescriptive study guides

CCI Learning is a leader in Education Technology, specializing in an array of learning solutions. XperienceED, their cutting-edge kinesthetic learning platform offers a unique interactive learning experience for the Cisco Certified Support Technician certification program. It provides learners with many opportunities for hands-on program application of new concepts and real-world scenarios using an exercise-based approach, while preparing learners to be certification ready.

  • Differentiated learning with eBook, QuickDeck or QuickClip resources
  • Comprehensive Instructor Resources
  • Mapped to CCST certifications

BrainBuffet is your one-stop shop for certification prep and curriculum. We offer great teacher resources such as completed lesson plans, worksheets, rubrics, project files, answer keys, and more. Students have access to self-paced video tutorials that have interactive questions that check for comprehension and understanding of key concepts and objective domains. BrainBuffet courses are based on fun projects that don’t require rote memorization or boring textbooks. Learn more about what BrainBuffet products are available for Cisco Certified Support Technician by speaking with a Certiport representative.

  • Interactive video-based tutorials
  • Hands-on guided activities
  • Self-paced learning
  • Aligns with Certified professional exams

Cisco Press is the Cisco Systems authorized book publisher of Cisco networking technology, Cisco certification self-study, and Cisco Networking Academy program materials. Leading authorities from Cisco and other industry innovators, write and contribute to the various titles and series that make up the Cisco Press product family. Products from Cisco Press are part of a recommended learning path from Cisco that combines instructor-led training with hands-on instruction, e-learning, and self-study.

  • Focused text books for Cisco products
  • Aligned to Cisco Certification objective domains
  • Cover wide range of networking and Cisco certification topics
  • Available for all user levels

Practice test materials

CertPREP Practice Tests, powered by GMetrix

These performance-based assessment and test preparation tools help individuals achieve certification credentials. Many of your students will be anxious to assess their knowledge of applications prior to taking the certification exams. Additionally, we recognize the need for educators to properly assess an individual’s knowledge. Certiport provides CertPREP Practice Tests that are powered by GMetrix. These tests, with included reporting and insight features, ensure your students are adequately prepared to take their certification exam.

Why CertPREP Practice Tests?

  • Enhance learning through self-paced practice questions
  • Build familiarity with the testing environment
  • Increase confidence towards certification exams
  • Better prepare students to pass certification exams

CertPREP Practice Tests are customizable

CertPREP Practice Tests are customizable, allowing you to create a highly-effective environment conducive to student-centered learning. CertPREP Practice Tests offer two different modes:

Testing mode:

  • Students experience what the certification exams will be like
  • Timed practice tests present scenarios to perform just like the actual certification exam

Training mode:

  • Students work at their own pace as they receive feedback and step-by-step instructions for each question

Certify with Cisco Certified Support Technician

The Cisco Certified Support Technician certification program from Certiport consists of three exams, CCST IT Support, CCST Networking, and CCST Cybersecurity. These exams validate work-ready skills and knowledge for entering and advancing in three of the most in-demand IT fields.  

CCST IT Support domains:

  • IT Support Job Tasks and Responsibilities
  • Hardware Issues
  • Connectivity and Resource Access Issues
  • Operating System and Application Issues
  • Common Threats and Preventions
  • Job Tools

CCST Networking domains:

  • Networking Standards and Concepts
  • Addressing and Subnet Formats
  • Endpoints and Media Types
  • Network Infrastructures
  • Diagnosing Problems
  • Network Security

CCST Cybersecurity domains:

  • Essential Security Principles
  • Basic Network Security Concepts
  • Endpoint Security Concepts
  • Vulnerability Assessment and Risk Management
  • Incident Handling

Download the complete objectives domains:

Interested in the Cisco Certified Support Technician program for your learners? Visit our Get started with Cisco page today, to learn how you can start delivering these exams. 

These certifications also help learners prepare for subsequent Cisco Certifications, specifically the Cisco Certified Network Associate (CCNA) and Cisco Certified CyberOps Associate. These exams are available through Pearson VUE.

Want to try a demo version of one of the Cisco Certified Support Technician exams?  Click on the links below:

CCST IT Support

CCST Networking

CCST Cybersecurity

 

Digital badges

Digital badges are web-enabled versions of a credential, certification or learning outcome. Representing your credential as a badge gives you the ability to share your skills online in a way that is simple, trusted and can be easily verified in real time.

Flash your badge

Credly is the digital badging platform used by Certiport. It helps students move forward professionally by quickly establishing credibility for opportunities in higher education and the job market. Each badge contains verifiable data that tells employers and admission committees what you did, who says you did it, and why it matters. What does this mean for you? Watch the video to find out.

Do you want quality education that will prepare you for certification and impact you with the skill sets relevant to your career?

Innovation School exists to serve this purpose. Click here to check out our available certification programs.

Cisco Certified Support Technician Digital Badges

Digital badges are web-enabled versions of a credential, certification or learning outcome. Representing your credential as a badge gives you the ability to share your skills online in a way that is simple, trusted and can be easily verified in real time.Cisco partners with Credly to deliver its Professional badges through the Acclaim platform. Cisco’s Professional badge collection can be viewed on the Credly platform.

Kick-Start Your Career With A Cisco Certification!

Cisco, the worldwide leader in technology that powers the Internet, has partnered with Certiport to create the Cisco Certified Support Technician (CCST) certification program.

Learn

Pathway to certification success

Practice

Increase confidence towards certification exams

Exam

To affirm your experties in Cisco

Certify With Cisco Certified Support Technician

The Cisco Certified Support Technician certification program from Certiport consists of two exams, CCST Networking and CCST Cybersecurity. These exams validate work-ready skills and knowledge for entering and advancing in two of the most in-demand IT fields.
  • IT Support Job Tasks and Responsibilites
  • Hardware Issues
  • Connectivity and Resource Access Issues
  • Operating System and Application Issues
  • Common Threats and Preventions
  • Job Tools
  • Networking Standards and Concepts
  • Addressing and Subnet Formats
  • Endpoints and Media Types
  • Network Infrastructures
  • Diagnosing Problems
  • Network Security
  • Essential Security Principles
  • Basic Network Security Concepts
  • Endpoint Security Concepts
  • Vulnerability Assessment and Risk Management
  • Incident Handling
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