Learn, Practice, Certify CSB Bundle (LearnKey, CertPREP, Voucher + Retake)

Course Overview

Pricing *

This product includes everything needed to prepare for and take the CSB Professional Communication certification exam.


  • LearnKey online, video-based course. Includes videos, workbook, and quizzes. Takes about 21 hours to complete.
  • CertPREP Practice Tests
  • Exam Voucher with Retake

Product Description

Expand each section to learn more about what's included in this product.

LearnKey Online Course

LearnKey is a premier global provider of self-paced education and training solutions for education and personal users. For over two decades, their mission has been to create flexible expert learning solutions – solutions that work for everyone because they are not only easy to use, but they are extremely engaging and interactive. LearnKey brings the classroom experience to you – where and when you need it. LearnKey has built its reputation by delivering the highest production quality courseware, adhering strictly to learning objectives and strong instructional design.

  • Gain the skills and confidence required to successfully obtain your CSB: Professional Communication certification
  • Test prep questions that meet all CSB: Professional Communication exam objectives
  • View your online courseware anytime, anywhere
  • User is granted unlimited use for a year

The LearnKey course is delivered on the GMetrix platform, which means you can access your CertPREP Practice Tests powered by GMetrix using your same login information.

After the online course is purchased, you will receive an email containing the product code and instructions on how to access the course.

Technical Requirements:

The GMetrix platform is compatible with all modern desktop and mobile web browsers and operating systems. A high-speed internet connection is required, and we recommend a download speed of at least 10 Mbps. There are no additional system requirements for most available courses.

CertPREP Practice Tests

This product includes a single application license for available CSB CertPREP practice tests. It may be used for one of the following: Professional Communication or English for IT.

This CertPREP single title license allows one user to make up to 30 practice test attempts for one of the available titles during a one year period.

CertPREP practice tests for the CSB certifications are designed to replicate the certification exam experience so Test Candidates can better prepare themselves for the actual exam. The CertPREP practice tests are mapped to the certification objectives so the Test Candidate is assured that they are practicing the skills that will help them pass the certification exam.

Practice tests are offered in two modes:

Testing Mode:

  • Test Candidates experience what the certification exams will be like
  • Timed practice test that performs just like the actual certification exam

Training Mode:

  • Test Candidates work at their own pace as they receive feedback
  • They may opt to access step-by-step instructions or help for each question

When the license holder activates this license, you will be able to choose any CertPREP title for CSB. Once you have chosen a title, the license will then be locked down to allow you to access only the chosen title.

After the practice test license is purchased, you will receive an email containing the product code and instructions on how access the practice tests.

Technical Requirements:

Complete technical requirements are listed here.

CSB Exam Voucher with Retake

The Professional Communication exam validates that candidates entering the workforce understand key communication principles and skills that are necessary to be effective in a work environment.

  • Exam vouchers are transmitted electronically via e-mail and are non-refundable.
  • Expires one year after date of purchase.
  • Please allow up to two days for processing.
  • The holder of this voucher number is entitled to take one exam at a Certiport Authorized Testing Center.
  • The voucher number can be used to take any one of the following CSB certification exams: Professional Communication or English for IT.
  • In the event that you do not pass the exam, a retake code will be emailed to you. You may retake the exam after waiting 24 hours from the time your initial exam was first started. Retake vouchers must be used within 30 days of the failed exam.
  • Certiport Authorized Testing Centers (CATCs) reserve the right to charge a proctoring fee.

Technical Requirements:

You must take the certification exam at a Certiport Authorized Testing Center. For more information see the Getting Started page.